Privacy policy

This site belongs to TIIB, a business institute in Dubai Knowledge Park. Whatever you send through it comes to us, and we are the ones who decide what happens to it afterwards.

Write to admissions about anything to do with your own details. It is the inbox that handles applications, so it is the one that can find you.

There are seven forms on this site, and none of them asks for anything a counsellor would not need in order to reply.

The enquiry form

Your name, email and phone, what the enquiry is about, and your message. Students are asked which country and city they are writing from, because where you are changes the visa answer. Employers who reach it are asked for their company instead, and for a LinkedIn page if they want to add one. The same form sits on the contact page and the campaign page.

The employer form

Your company, your name, your email and phone, and a LinkedIn page if you want to add one. Which route you want, meaning a graduate to hire, a paid intern to host, or both, and the specialism if you have narrowed it down. Then a line or two about the role. It sits on the employers page and it reaches the careers team rather than admissions.

The campus visit request

Your name, email and phone, roughly when you would like to come, and how many of you there will be. Anything else you want to add goes in the last box. It opens from the contact page, and the timing is free text because admissions confirms the slot by hand.

The application

Your name, email, phone, date of birth, home address, city, the country you are writing from and your nationality. The programme and the intake you want. Your highest qualification, the school or college you did it at, and the year you finished. Where your English stands, and how you heard about us. If you are under 18, a parent or guardian's name, phone and email. Then the documents: a passport copy, which is required, and optionally a photograph, a national ID and your academic certificates.

The prospectus and brochure downloads

Your name, your email, and a phone number if you choose to give one. We also record which document you asked for.

The Programme Finder shortlist

Your name, your email, and the two or three programmes you shortlisted.

The referral form

Your name, email, phone and programme, then the same details for the person you are referring, when they hope to start, and anything you want to add.

Every one of them ends in a tick box, and nothing is sent until you tick it.

Two things are collected without a form. Each form runs a Cloudflare Turnstile check to keep bots out, and your IP address goes to Cloudflare with it. If a page throws an error, a report goes to Sentry so we can fix it, and that report carries your IP address too.

One reason per form, and no reason beyond it.

• ·Enquiries: so a counsellor can answer you. The subject you pick is what decides whose desk it lands on.
• ·Employer enquiries: so the careers team can reply with candidates or with a placement brief, rather than with a question.
• ·Visit requests: to agree a time with you and to know how many of you to expect at reception.
• ·Applications: to assess what you have sent, to make you an offer, and to file your student visa. The upload step says the same thing on the form itself.
• ·Downloads: to send you the file and one follow-up. Nothing else.
• ·Shortlists: to email you the programmes you picked, so you can read them somewhere other than a phone at a bus stop.
• ·Referrals: to contact the person you named, and to take the discount off your tuition once they enrol. Tell them first, because they will hear from us.
• ·Analytics and advertising, if you agree to them: to measure which pages and which campaigns bring people who go on to apply.

Inside TIIB, the admissions team, the enquiry desk and the careers team. Enquiries, employer enquiries and visit requests land in the general inbox; applications, referrals and download requests land in the admissions one. Both addresses are in the first section.

Outside TIIB, six companies handle a piece of it for us.

Vercel

Runs the site. Every page you load and every form you send is served and handled by it.

Resend

Delivers every email this site sends, including the one that tells admissions your application has arrived.

Cloudflare

Three jobs: the Turnstile check that keeps automated submissions out of the forms; the delivery of the images, documents and prospectuses on these pages, which are served from Cloudflare storage rather than from the site itself, so loading a page asks Cloudflare for those files and your IP address reaches them the way it reaches any server you fetch a file from; and the private store the documents you send with an application are kept in, which is a different store from that public one and which nothing can read from without a key TIIB keeps on the server.

Sentry

Receives error reports from the site, so a broken page gets found and fixed.

Google

Tag Manager, Analytics and Ads. Loaded only if you accept analytics and advertising.

Meta

The advertising pixel. Loaded only if you accept, on the campaign pages as well as everywhere else.

All six are companies based outside the UAE, so an email, a bot check, an uploaded document or an error report is handled by a company outside the country. We do not sell your details and we do not hand them to other institutions. There is one exception, and the application form says it where it asks: if you name an education consultancy as the reason you heard about us, we may confirm to them that you enrolled, because that is how they get credited.

The website has no database. An enquiry becomes an email, and the copy that lasts is the one sitting in the TIIB inbox that received it.

The documents on an application are the exception, because an email is the wrong place to keep a passport copy. A file you attach goes from your browser straight into a private store when you press send, and the email to admissions carries a link that expires rather than the file itself. Private means what it says: nothing in that store can be read from the web without a key the site keeps on the server, so a link that leaks after it expires opens nothing.

Two of these sit in your own browser, and you can clear them yourself whenever you like.

• ·The record of your cookie choice lasts six months. After that the banner asks again.
• ·A half-finished application is cleared after seven days, or the moment you submit it.

Email is different. An enquiry or an application that has been sent is in a TIIB inbox and stays there until someone deletes it. Ask admissions to delete yours and it goes, unless there is a legal or accounting reason we have to keep it.

The documents are nearly the same: the ones that arrive with a sent application stay in the private store until someone removes them, and asking admissions to delete your application covers the files as well as the email. The ones that do not arrive are not kept. An upload lands in a separate part of the store that is emptied after seven days, and it is only moved out of there once the application it belongs to has reached admissions — so an application you started and abandoned takes its documents with it, on the same seven days the half-finished copy in your browser gets.

Write to admissions and you can:

• ·Ask what we hold about you.
• ·Ask for a copy of it.
• ·Ask us to correct something that is wrong.
• ·Ask us to delete it.
• ·Withdraw the agreement you gave when you ticked the box. That stops us contacting you from then on. It cannot unsend what has already gone.

Say which form you used and which email address you used, so your file can be found. An admissions counsellor replies within one working day.

If the answer does not satisfy you, say so in the same thread and it goes to whoever runs admissions. You can also take a complaint to the UAE authority responsible for personal data.

Six things get stored in your browser, by this site or by the services running on it.

tiib-consent

Six months

A cookie, mirrored in your browser's storage, holding your answer to the banner. Essential: without it you would be asked again on every page.

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Seven days

Your half-finished application, and a reference to any document that has already been sent, so you can close the tab and come back to both. The answers themselves stay in your browser and go nowhere until you press send.

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Until you close the tab

A flag saying the home page has already played its opening animation, so it does not play again on the way back.

tiib:session-pages, tiib:slide-in-seen

Until you close the tab

A count of the pages you have opened in this tab, and a flag saying the card offering the prospectus has already appeared. Together they are what stops it appearing twice.

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Thirty days, or a year

The date that same card may next appear. Thirty days if you closed it, a year if you used it, because by then you have the file already.

Cloudflare Turnstile

Cloudflare's own

Set on any page with a form, to run the human check. Essential: a form will not submit without it.

Google Tag Manager, Analytics and Ads

Only with consent

Which pages get read and which adverts brought people to them. Google sets its own cookies once it loads.

Meta Pixel

Only with consent

The same job for advertising on Facebook and Instagram. Meta sets its own cookies once it loads.

“Essential only” means the first four and nothing after them. The Google and Meta scripts are never sent to your browser at all, so there is nothing left running for you to opt out of later. The campaign pages are gated the same way as the rest of the site, because paid traffic is not an exemption.

You can change your mind at any point. “Cookie preferences” at the foot of any page brings the banner back.

When a form succeeds, one event is recorded saying which form it was. It carries nothing you typed.

If what we do changes, this page changes with it and the date at the top moves. There is no archive of old versions to dig through. What is on this page is what is true today.